Galeries Lafayette Berlin, Friedrichstraße 76-78

Geöffnet Mo-Sa 11 bis 19 Uhr

FAQ ENGLISH

Which brands are available at Galeries Lafayette Berlin?

You can find all our brands our website: Brand. You can also search a specific brand by using our search engine on the top of each of our pages.

Can I order products online?

You can use our GOURMET ONLINE SHOP which is offering a selection of our delicatessen department. For any other products please contact our costumers service.

What payment methods do we accept in the context of an order?

There are two possibilities: by credit card or by bank transfer. If you want to pay by credit card, please send us your credit card details (name of the card owner, number of the card, validity date, security code). We accept the following credit cards: AmericanExpress, Eurocard, MasterCard und Visa. If you want to pay by bank transfer, we will send you a letter and an invoice in the post with the bank details of Galeries Lafayette Berlin. As soon as you receive this information and you transfer the money, we will send you your products.

Can I exchange items?

All transactions are final. We are no longer able to refund or exchange purchased items. Thank you for your understanding.

Do you still have questions or suggestions?

You can contact our Customer Service by telephone on +49(30)20948280. You can also send us an email using our contact form.

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